We offer free exchanges and free returns for store credit of unused and undamaged products from anywhere in the United States within 30 days of receipt. You can choose to exchange your item or return your item for store credit equivalent to 110% of the purchase price. (Laser etched products are not eligible for exchanges or returns. International shipping costs are not covered by Adelante Shoe Co.)
The product must be returned to Adelante Shoe Co. in the same condition it was sent with original packaging. Vamp creases and bottom wear on shoes will not be accepted. We reserve the right to refuse returns and exchanges that do not meet these criteria.
If you received an incorrect or damaged item, please contact us immediately.
We will send an email confirmation once we’ve processed your return. Please allow up to 10 days for us to issue your store credit.
Ready to start an exchange? Click here to fill out our contact form and we’ll be in touch shortly.