Return Policy

Customers may exchange their Adelante shoes for a different size, in the case that their order does not fit.

Original pairs do not need to be returned and may be kept or gifted at the customer's discretion. Due to our made-to-order model, we do not offer returns for a refund.

The following re-make fees are charged for exchanges:

• Marina, Cordoba, Isabella, Serena — $100
• Camila, Sabina, Sofia — $120
• Granada, Merida, Elena, Catalina, Carmen, Cozy Havana — $130
• Reina, Condesa — $175
  
  
• Viento, Tomas — $100
• Luca, Lorenzo, Nautico, Marco, Romero, Clásico — $125
• Havana, Rugged Havana, Mendoza, Valparaiso, Santiago — $140
  
  
• Men's Moccasin, Women's Moccasin, Leather Tote — $75
• Essential Leather Belt + Other — $50 

Cancelation of any order may be made within 24 hours of purchase.