Accessibility
Our commitment to accessibility
Resiliencia LLC is committed to making adelanteshoes.com usable for as many people as possible, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Last reviewed: October 15, 2026
How to get help
If you have trouble using any part of this website, or if you notice something that isn’t accessible, please contact us. Tell us which page or feature is hard to use and what would help.
- Email: support@adelanteshoes.com — put Disabled Access in the subject line
- Live chat: use the chat button on adelanteshoes.com (when available)
We aim to reply to accessibility requests within two business days.
We take this feedback seriously and use it to improve the site and our accessibility practices.
Known limitations
Some parts of the site are provided by third-party tools we do not fully control. Those can sometimes be harder to use with assistive technology. Examples include:
- Email signup and popups (Klaviyo)
- Customer chat (Gorgias)
- Some landing pages built in Shogun
- Product reviews (Judge.me)
- Payment buttons and related widgets (for example PayPal or Google Merchant)
We encourage those vendors to meet WCAG 2.1 AA. We are also working through our own theme and content fixes, including keyboard focus, image descriptions, color contrast, and page structure.
Ongoing work
We review this statement when we make meaningful accessibility changes. If you need information from this site in another format, email us with Disabled Access in the subject line and we will help as best we can.